Season's Eden

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Billing and payment information
  • Reservation and booking details
  • Communication preferences
  • Special requests or dietary requirements

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Process reservations and bookings
  • Provide customer support
  • Send booking confirmations and updates
  • Facilitate payment processing

Communication

  • Send promotional emails (with consent)
  • Provide updates about our services
  • Respond to inquiries and feedback
  • Send important service announcements

Improvement

  • Analyze website usage and performance
  • Improve our services and user experience
  • Develop new features and offerings
  • Conduct market research

Legal Compliance

  • Comply with legal obligations
  • Protect our rights and property
  • Ensure safety and security
  • Prevent fraud and abuse

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you (e.g., payment processors, email service providers).

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information
  • Employee training on data protection

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update

You can request access to your personal information and update or correct inaccuracies.

Deletion

You can request deletion of your personal information, subject to legal and business requirements.

Opt-Out

You can unsubscribe from marketing communications at any time using the unsubscribe link in emails.

Data Portability

You can request a copy of your personal information in a structured, machine-readable format.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the information below.

Contact Information

Email

seasonseden@gmail.com

Phone

(847) 431-7652

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.

Last Updated: July 2025